Privacy policy
Last updated: 16 October 2026
This policy explains how Cipherlyne Consults Limited (“Cipherlyne”, “we”, “us”) collects and uses personal data when you visit cipherlyne.com or get in touch with us, and the rights you have over that data. We keep the data we collect to what we need to respond to you, run our business and improve our website.
1. Who we are
Cipherlyne Consults Limited is a company registered in Nigeria. We are the data controller for the personal data described in this policy, which means we decide how and why it is used.
We handle personal data in line with the Nigeria Data Protection Act 2023 and, where we offer our services to or monitor people in the United Kingdom or the European Economic Area, the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
For any privacy question or request, email us at hello@cipherlyne.com.
2. Information we collect
Information you give us
When you send an enquiry through our contact form, we collect:
- your full name
- your email address
- your phone number
- the service you are interested in
- your project name and description, and anything else you choose to tell us
We also receive whatever you include when you email us directly, book a call with us or work with us as a client.
Please don't include sensitive information (such as health, financial or identity documents) in an enquiry. We don't need it to respond.
Information collected when you use our website
- Technical data: our hosting provider automatically records basic information about requests to our website, such as your IP address, browser type and the pages requested, to deliver and secure the site.
- Usage data, only with your consent: if you accept analytics cookies, we collect information about how you use the site, such as the pages you visit, how long you stay, your approximate location, your device and browser, and how you scroll and click.
- Advertising data, only with your consent: if you accept marketing cookies, our advertising partners record that you visited our site, which pages you viewed and whether you sent us an enquiry, so we can measure our ads.
3. How we use your information
We only use personal data where the law allows us to. The table below sets out what we use it for and our legal basis for each use.
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to your enquiry and discussing your project | Contact form details and our correspondence with you | Taking steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries |
| Providing our services if you become a client | Contact details, project information and correspondence | Performance of our contract with you |
| Following up on an enquiry you sent us | Name, email address and enquiry details | Our legitimate interest in following up on an enquiry you started. You can ask us to stop at any time |
| Running and securing our website | Technical data | Our legitimate interest in keeping the website available and secure |
| Understanding how visitors use our website | Usage data from analytics cookies | Your consent |
| Measuring and improving our advertising | Advertising data from marketing cookies | Your consent |
| Meeting legal obligations and handling disputes | Any relevant data | Compliance with legal obligations, and our legitimate interest in establishing or defending legal claims |
We don't sell your personal data, and we don't make decisions about you based solely on automated processing.
6. International transfers
We are based in Nigeria, and our service providers operate servers in several countries, including the United States and countries in Europe. This means your personal data may be transferred to and processed outside the country you live in.
When we transfer personal data from the UK or the European Economic Area to a country without an adequacy decision, we rely on appropriate safeguards. These include the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or a recipient's certification under the EU-U.S. Data Privacy Framework and its UK Extension. We protect transfers out of Nigeria as required by the Nigeria Data Protection Act. Email us if you would like more information about these safeguards.
7. How long we keep your information
- Enquiries that don't lead to a project: 24 months from our last contact with you, then deleted.
- Client records: for as long as we work together, then for as long as we need to meet our legal, tax and accounting obligations or to deal with any claims.
- Analytics and advertising data: for the cookie durations listed above, and in line with each provider's retention settings.
- Website technical logs: for the short period our hosting provider keeps them.
8. How we protect your information
We use appropriate technical and organisational measures to protect personal data, including encrypted (HTTPS) connections, access limited to the people who need it, and reputable service providers. No method of sending or storing data is completely secure, but we work to protect your information and will notify you and the relevant authorities of a data breach where the law requires us to.
9. Your rights
Depending on where you live, you have some or all of the following rights over your personal data:
- to be informed about how we use it, which is what this policy is for
- to access the personal data we hold about you and get a copy
- to have inaccurate or incomplete data corrected
- to have your data deleted
- to restrict how we use your data
- to object to our use of your data where we rely on legitimate interests
- to receive your data in a portable format and have it sent to another organisation
- to withdraw your consent at any time, where we rely on consent
To use any of these rights, email us at hello@cipherlyne.com. We may need to confirm your identity first. We will respond within one month, and won't charge you unless a request is clearly unfounded or excessive.
If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to a data protection authority:
- In Nigeria: the Nigeria Data Protection Commission (ndpc.gov.ng)
- In the United Kingdom: the Information Commissioner's Office (ico.org.uk)
- In the European Economic Area: the data protection authority in the country where you live or work
10. Children
Our website and services are intended for businesses and are not directed at children. We don't knowingly collect personal data from anyone under 18. If you believe a child has sent us their personal data, email us and we will delete it.
11. Changes to this policy
We may update this policy from time to time, for example when we add a new tool or service. We will change the “Last updated” date at the top of this page. If we make a significant change, such as using new cookies, we will ask for your consent again where needed.
12. Contact us
Questions about this policy, or want to use any of your rights? Email Cipherlyne Consults Limited and we'll reply within one month.
Why Hire Us?
At Cipherlyne, we're not just a service provider; we're your partners in creating a digital experience that's both professional and relatable. Let's turn your ideas into a digital reality!